{"id":4910,"date":"2021-06-25T16:01:48","date_gmt":"2021-06-25T13:01:48","guid":{"rendered":"https:\/\/holyland.md\/payment-and-refund\/"},"modified":"2023-02-28T16:07:00","modified_gmt":"2023-02-28T13:07:00","slug":"payment-and-refund","status":"publish","type":"page","link":"https:\/\/holyland.md\/en\/payment-and-refund\/","title":{"rendered":"Payment and refund"},"content":{"rendered":"<h2><span style=\"font-weight: 400;\">Payment for products<\/span><\/h2>\n<p><b>The price of products on the website is indicated in Euro (\u20ac), but payment is made in Moldovan Lei (MDL) at the NBM rate on the day of payment.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Payment for products on the website www.holyland.md is made: <\/span><\/p>\n<ul>\n<li>by means of bank cards (VISA ELECTRON\/VISA CLASIC\/MAESTRO\/MASTER CARD) through online payment service of <strong>Moldova Agroindbank (maib)<\/strong>;<\/li>\n<li>by means of the paynet.md service.<\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">Visa \/ MasterCard<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Payment by credit card is one of the most common payment methods, as you can easily make it directly from your computer or phone.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the payment form, you will need to fill in the indicated fields using the information indicated on your card, for example:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Card number<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Expiration date (month, year)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Name of card holder<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Postcode<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">City<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Billing address<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">CVC\/CVV<\/span><\/li>\n<\/ul>\n<h2><b>How to pay? Delivery<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Add the desired products to the &#8220;Cart&#8221; by clicking the &#8220;Buy&#8221; button on the card of the corresponding product.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You will be redirected to the basket, where you can edit the type and quantity of the desired product, after which you should click on the &#8220;Checkout&#8221; button.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You will need to enter the data in the proposed form to make a payment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Select the payment method and click &#8220;Confirm Order&#8221;.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the fields where you are asked for an address, you must specify the billing address &#8211; the address where the bank account is registered.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the delivery address is not the same as the address where the bank account is registered, specify the delivery address in the corresponding fields in the &#8220;Delivery to another address?&#8221; section.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Delivery throughout Moldova is free of charge and performed by Po\u0219ta Moldovei postal service.<\/span><\/p>\n<p><span class=\"HwtZe\" lang=\"en\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Delivery time: 1 to 5 working days from the date of placing the order.<\/span><\/span><\/span><\/p>\n<h2><b>What to do if the payment has not been transferred?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If the payment was not transferred within one business day, please contact support. To resolve this issue, please provide the following information about yourself:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">account number;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">payment method of your choice;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">amount entered for account replenishment.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Refunds<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">You can return or exchange a product within 14 days after purchasing it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To make a return or exchange of goods, please contact our Customer Service at <\/span><a href=\"mailto:info@www.holyland.md\"><span style=\"font-weight: 400;\">info@www.holyland.md<\/span><\/a><span style=\"font-weight: 400;\"> and include the above information as well as the reason for the return or exchange. Your application will be processed within 5 (five) business days.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4910","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Payment and refund | Holy Land Cosmetics<\/title>\n<meta name=\"robots\" content=\"index, nofollow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/holyland.md\/en\/payment-and-refund\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Payment and refund | Holy Land Cosmetics\" \/>\n<meta property=\"og:url\" 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