Privacy Policy

The policy of www.holyland.md regarding the processing of information containing personal data received from visitors to the site and customers who purchase products on the site www.holyland.md.

1. DEFINITION OF TERMS

1.1 The following terms and definitions are used in the Privacy Policy of the personal data of users of the website www.holyland.md, unless otherwise specified in the text of the policy:

1.1.1. “Site Administration” (hereinafter referred to as the Administration) – all employees who are authorized to manage the site www.holyland.md, including, but not limited to, the organization and (or) processing of personal information, as well as defining the purposes of processing personal information, the composition of personal information to be processed, actions (operations) performed with personal information.

1.1.2. “Personal information” – any data relating to a specific or identifiable, directly or indirectly, an individual (subject of personal data).

1.1.3. “Processing of personal information” – any operation or set of operations performed in relation to personal information using automation tools or without using similar means, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal information

1.1.4. “Confidentiality of personal information” is a requirement that the Operator or another person who has gained access to such personal information must comply with, not to allow their disclosure without the consent of the subject of personal data or other legal grounds.

1.1.5. “Website www.holyland.md” is a collection of interconnected web pages located on the Internet at a unique address (URL): www.holyland.md.

1.1.6. “User of the site www.holyland.md” (hereinafter referred to as the User) – a person who has access to the site www.holyland.md via the Internet and uses the information, materials and products of the site www.holyland.md.

1.1.7. “Cookies” is a small piece of data sent by a web server and stored on a user’s computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open the page of the corresponding site.

1.1.8. “IP-address” is a unique network address of a node in a computer network through which the User gains access to the Site.

1.1.9. “Product” – a product that the User orders on the site and pays through payment systems.

2. GENERAL PROVISIONS

2.1. The use of the www.holyland.md website by the User means acceptance of this Privacy Policy and the terms of processing of the User’s personal data.

2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the site www.holyland.md.

2.3. This Privacy Policy applies to the website www.holyland.md. The site does not control and is not responsible for third-party sites to which the User can click on the links available on the site www.holyland.md.

2.4. The administration does not check the accuracy of personal information provided by the User.

3. SUBJECT OF PRIVACY POLICY

3.1. This Privacy Policy establishes the obligations of the Administration for non-disclosure and ensuring the protection of the confidentiality of personal data that the User provides at the request of the Administration when sending an application for a free consultation on the website www.holyland.md, when subscribing to an e-mail newsletter or when placing an order on the Website …

3.2. Personal information, the processing of which is permitted under this Privacy Policy, is provided by the User by filling out forms on the website www.holyland.md and includes the following information:

3.2.1. surname, name, patronymic of the User;

3.2.2. User’s contact phone number;

3.2.3. email address (e-mail)

3.2.4. place of residence of the User (if necessary)

3.3. The site protects Data that is automatically transmitted when visiting the pages of the Site, namely:

— IP address;

– information from cookies;

– information about the browser;

– access time;

– referrer (address of the previous page).

3.3.1. The site collects statistics on the IP addresses of its visitors in order to prevent, identify and solve technical problems.

3.4. Any other personal information not specified above (visit history, browsers used, operating systems, etc.) is subject to secure storage and non-proliferation, except as provided in clauses. 5.2. and 5.3. of this Privacy Policy.

4. PURPOSES OF COLLECTING PERSONAL USER INFORMATION

4.1. The Site Administration can use the User’s personal information for the following purposes:

4.1.1. Identification of the User registered on the website www.holyland.md for further authorization, ordering and other actions.

4.1.2. Providing the User with access to personalized data of the website www.holyland.md.

4.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the www.holyland.md website, the provision of services and the processing of requests and applications from the User.

4.1.4. Determining the location of the User to ensure security, prevent fraud.

4.1.5. Confirmation of the accuracy and completeness of the personal data provided by the User.

4.1.6. User notification by email.

4.1.7. Providing the User with effective technical support in case of problems related to the use of the site www.holyland.md.

4.1.8. Providing the User, with his consent, of special offers, information on prices, newsletters and other information on behalf of the site www.holyland.md.

4.1.9. Implementation of advertising activities with the consent of the User.

5. METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION

5.1. The processing of the User’s personal information is carried out without any time limit, in any legal way, including in personal data information systems using automation tools or without using such tools.

5.2. The User agrees that the Administration has the right to transfer personal data to third parties, in particular, postal organizations (including electronic ones), telecommunication operators, solely for the purpose of fulfilling the User’s order placed on the website www.holyland.md, including the delivery of documentation or e-mail messages.

5.3. The User’s personal information can be transferred to the authorized state authorities only on the grounds and in the manner prescribed by the current legislation.

5.4. In case of loss or disclosure of personal data, the Administration has the right not to inform the User about the loss or disclosure of personal data.

5.5. The administration takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

5.6. The Administration, together with the User, takes all necessary measures to prevent damage or other negative consequences caused by the loss or disclosure of the User’s personal data.

6. RIGHTS AND OBLIGATIONS OF THE PARTIES

6.1. The user has the right:

6.1.1. Make a free decision to provide your personal information necessary for using the website www.holyland.md, and consent to its processing.

6.1.2. Update, supplement the provided information about personal data in case of changes in this information.

6.1.3. The user has the right to receive information from the Administration regarding the processing of his personal information, if such a right is not limited in accordance with federal laws. The user has the right to demand that the Administration clarify his personal information, block or destroy it if the personal data is incomplete, outdated, inaccurate, illegally obtained or not necessary for the stated purpose of processing, as well as take measures provided for by law to protect their rights.

6.2. The administration is obliged:

6.2.1. Use the information received solely for the purposes specified in clause 4 of this Privacy Policy.

6.2.2. Ensure the storage of confidential information in secret, do not disclose without the prior written permission of the User, and also do not sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, with the exception of cl. 5.2 and 5.3. of this Privacy Policy.

6.2.3. Take precautions to protect the confidentiality of the User’s personal data in accordance with the procedure usually used to protect this kind of information in the existing business turnover.

6.2.4. Block personal data related to the relevant User from the moment of contact or request of the User, or his legal representative or an authorized body for the protection of the rights of subjects of personal information for the period of verification, in case of revealing inaccurate personal information or illegal actions.

7. LIABILITY OF THE PARTIES

7.1. The administration that has not fulfilled its obligations is liable for losses incurred by the User in connection with the unlawful use of personal information, in accordance with the current legislation, with the exception of cases provided for in paragraphs. 5.2., 5.3. and 7.2. of this Privacy Policy.

7.2. In case of loss or disclosure of Confidential Information, the Administration is not responsible if this confidential information:

7.2.1. Became public domain before its loss or disclosure.

7.2.2. Was received from a third party before it was received by the Site Administration.

7.2.3. Was disclosed with the consent of the User.

7.3. The user is fully responsible for compliance with the requirements of the current legislation, including the laws on advertising, on the protection of copyright and related rights, on the protection of trademarks and service marks, but not limited to the above, including full responsibility for the content and form of materials.

7.4. The user acknowledges that responsibility for any information (including, but not limited to: data files, texts, etc.), to which he can have access as part of the website www.holyland.md, is borne by the person who provided such information.

7.5. The User agrees that the information provided to him as part of the website www.holyland.md may be an object of intellectual property, the rights to which are reserved and belong to other Users, partners or advertisers who post such information on the website www.holyland.md.

The user is not entitled to make changes, lease, transfer on a loan, sell, distribute or create derivative works based on such Content (in whole or in part), unless such actions were expressly authorized in writing by the owners of such Content in accordance with terms of a separate agreement.

7.6. All information posted on the website www.holyland.md, including articles, texts, photos, audio and video materials, illustrations, site design, as well as the selection and arrangement of materials is subject to copyright and is protected in accordance with applicable copyright laws right. It is allowed to cite materials from the site www.holyland.md on the Internet in the amount of no more than 25% of the original text, provided that an active link to the source is required, located directly next to the text block.

7.7. The Administration is not liable to the User for any loss or damage incurred by the User as a result of deletion, failure or inability to save any Content and other communication data contained on the website www.holyland.md or transmitted through it.

7.8. The administration is not responsible for any direct or indirect losses incurred due to: use or inability to use the site or individual services; unauthorized access to the communications of the User; statements or behavior of any third party on the site.

8. DISPUTE RESOLUTION

8.1. Before going to court with a claim for disputes arising from the relationship between the User and the Administration, it is mandatory to submit a claim (a written proposal or an electronic proposal for a voluntary settlement of the dispute).

8.2. The recipient of the claim within 30 calendar days from the date of receipt of the claim, in writing or in electronic form, notifies the applicant of the claim about the results of the consideration of the claim.

8.3. If an agreement is not reached, the dispute will be referred to the competent court.

9. ADDITIONAL TERMS

9.1. The administration has the right to make changes to this Privacy Policy without the consent of the User.

9.2. The new Privacy Policy comes into force from the moment it is posted on the website www.holyland.md, unless otherwise provided by the new edition of the Privacy Policy.

9.3. Any suggestions or questions regarding this Privacy Policy should be reported to: info@www.holyland.md